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As we are a gambling service we have to comply with KYC requirements.","Verify","Must contain at least 8 characters — containing letters (upper and lowercase), numbers and symbols.","Fill and confirm email to complete the registration process and get the access to bonus program.","Change Email","Change Password","Settings","Let’s make responsibility great again! Set up some game limits to keep your SlotoTop experience awesome as much as possible.","Responsible Gaming","Password","Balance","Pending Withdrawal","Deposit","Withdrawal","Bonus","Bonuses","Top Badges","Convert Coins","Cashier","Date","Method","Amount","Status","Select Payment Method","Enter Amount","You will get","Freespins","Withdraw","Available to withdraw","Minimum","Processing Fee","Make Withdrawal","Pending Withdrawals","Payment method","Option","Cancel","Your Withdraw Amount","Enter Email Address","Enter Password","Forgot your Password?","Don' have an account?","SIGN UP","Welcome Package","Create an Account","ex.","At least 6 symbols + 1 special char","Currency","Next Step","Already have an account?","Log in","First name","Last name","Date of birth","City","Address","Gender","Male","Female","Enter your name","Enter your last name","Enter City","Street Address","Month","Months","Weeks","Week","Day","Days","Hour","Hours","Minutes","Seconds","Daily","Weekly","Monthly","of","Deposit Limit","Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium.","Loss Limit","Wagering Limit","Session Limit","Time Alert","Game Limit","Self-Exclusion","Add Limit","Edit Limit","Set","Period","Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium. Urna id volutpat lacus laoreet non curabitur gravida.","All","More","Do you have questions?","Search","Sign in","Show more","Make a deposit","Bonus will be credited automatically","Get bonus","Profile Details","Wallet","Responsibility","Log out","Deposit Methods","Withdrawal Methods","Type","Fee","Processing time","Min. deposit","Max. deposit","Min. withdrawal","Max. withdrawal","More games","Instant","Recently played","Clear list","Providers","All collections","Promo code","Bonus rules","other promos","Join Us","Welcome Back!","Messages","Notifications","Clear All","Level","Popular","New games","Game name","seconds ago","minutes ago","hours ago","days ago","a minute ago","Notification","Play responsibly and in moderation","‎","View all","Oops page not found!","Go back home","No games found!","Reach","and win","Not logged in","Award","Progress","VIP rules","General rules for the bonus","You are here","Reach the level and get a prize","Needed","You have reached the maximum level!","Processed","Pending","Cancelled","This website is operated by COSTA MATRIX GROUP LLC, legal person number 3-102-934519, duly registered and operating under the laws of Costa Rica, and authorized to conduct, manage, and operate online gambling and betting activities in accordance with the Regulations to Law No. 9050 on Taxes to Casinos and Companies Linking Calls to Electronic Betting, dated 27 July 2015.  Gambling can be addictive. Play responsibly.  Customers 18+ can only be accepted.  © 2026 highspin.com. All rights reserved and protected by law.","Play","Total Jackpot","It only takes 1 minute","Jackpots","Email confirmation failed!","Please try again!","Your email confirmation is being processed!","Please wait a few seconds...","You will be automatically redirected when the process is done!","Demo","Registration","I am 18 years old and I accept","the Terms and Conditions","and","Privacy Policy","I have a promo code","Forgot your password?","Create Account","Fill in your e-mail address and we will send you instructions on how to reset your password via email","Contact us via","Support","if you need further help","Reset password","Didn't receive unlock instructions?","Didn't receive confirmation instructions?","PP","to VIP lvl","Account","Profile Info","History","Documents","LOGIN","Dashboard","Cashout","Overview","Default","Withdrawable","Actions","Add new currency","Postal code","Receive promos","Receive SMS promos","I don't want to receive bonuses","Old password","New password","Confirm new password","Two-factor authentication","Install a code-generating app such as Google Authenticator or Authy on your phone. Scan the QR code. Enter the received code below..","Here is the secret code","Type it here to enable","Save","Send","Verified","Not verified","Unverified","Enter your promo code","Valid Until","Bonus amount","Wager","Wager Percent","Proof of identity","Payment","Not confirmed","Required","A screenshot or a photo from the online bank statement, a payment system receipt, or any other proof of payment showing the deposit amount and the payment system's name will be accepted as a proof of payment.","As a proof of address, we accept a utility bill, a phone bill, or a bank statement (copy of a paper statement) with a clear display of your name and full address.","1. A passport, a driving License, or an ID Card issued by the official governmental body will count as a proof of identity. Please note that both the front and the back of the ID Card must be provided.","More info","Browse","Uploaded documents","No documents uploaded yet","Get","Transactions","Bets","Action","Payment system","Title","Bet","Profile","Max size","Please enter the code you received via SMS","Resend code","Confirmation pending","Confirmed","Please enter your two-factor authentication code","Enter your code","Disable Two-Factor Authentication","Enter code","Disable","Game","Win","Search results","Active","Start is here","Quick deposit","Enter deposit amount","min","max","Play with","Available","Withdrawal amount","Transfer to","IBAN","Account Number","Swift","Bank Name","Account Owner Name","Bank Address","Account Identifier","Enter Code to verify your phone number","Phone verification","Phone number","Remove phone","Update","Low account security","High account security","Two-factor authentication active","You can disable your Two-factor authentication by entering the code below and clicking the arrow.","Accepted","Rejected","Expired","Issued","Activate","Congratulations, you have reached the maximum level!","Points","phone number","Live chat","Incorrect credentials!","Missing required field!","Unknown value!","Invalid input!","Password is too short!","Entity not found!","This email is in use!","Not found","Passwords should match","Password successfully changed!","Terms & Conditions","Min Dep","Max. match bonus","Duration","Max Bonus","Max Bet","Min.Deposit","Choose your payment method","Next","Deposit will be processed through","If you wish to change","Click here","We use cookies to improve your experience. By using our website you are accepting our","Cookies Policy","Accept","Receive promo by email","Receive promo by SMS","Min. Withdraw","Max Deposit","Max Withdraw","points","Complete the payment by sending","to your depositing address or scan QR code.","Please fill your phone number and postal code to use this method.","Country blocked","Unfortunately highspin.com is not available in your country at the moment.","Do you need to contact us? Drop us an email at","Amount copied","Address copied","Terms and conditions","I agree with the updated terms and conditions","Agree","Presaved payment methods","We don't charge a fee for withdrawal","Card number","Card holder","Expiry month","Expiry year","CVV","Please confirm your email!","File not uploaded.","Uploaded file is in incorrect format.","Date Range","A passport, a driving License, or an ID Card issued by the official governmental body will count as a proof of identity. Please note that both the front and the back of the ID Card must be provided.","The document being provided as the proof of identity must be valid, clearly state the expiry date and your date of birth, as well as with all watermarks visible and your photo not altered.","A single photo of you with the passport / the ID document in your hands must be provided. Please ensure that both your face and the document proving your identity are clearly visible with no overlapping.","A document acting as the proof of address must be clearly visible, issued within the last 90 days, show your full name and full address (with a post / zip code), and display an official logo of the issuing company.","Withdrawals","Date from","Date to","Completed","Expiry date","Please check your email and follow the instructions!","Withdrawal request created","Not enough money in wallet to withdraw","Withdrawal request less than the min amount","Details","via","MM/YY","Incorrect card number","Card expired","Empty CVV code","Fill in card holder name","Please, keep in mind that 3-D Secure code can be requested several times in order to process the deposit transaction.","My profile","Please fill in the form to proceed with the deposit by this method:","Continue","Please fill in billing form","Voucher number:","Enter valid voucher number","Please make sure to fill out all fields correctly. If you're having further difficulties, please contact support.","Profile info","Please, fill in the fields below","Date of Birth DD/MM/YY","Password reset token invalid or has expired","Passwords don't match","Password reset completed","Password reset email not found","Password reset email sent. If you did not receive an email, contact our support.","Withdrawal request cancelled successfully","Please enter your new password","Enter new password","Re-enter new password","Wrong Birthday date","Disallowed file type","Not wagered","Transaction amount too much","Profile info updated","Please select a payment method","Congratulations! Welcome to HighSpin. Please verify your email.","IP addresses from your country are restricted","Game is forbidden in your country","We could not find the page you are looking for!","Oooops!","New account","Choose account","You can choose an account from here","Email is successfully confirmed!","Game does not support user\\'s main currency","General error","Less info","Receive bonuses","Change account","if you need help","Please enter an non-disposable e-mail","Branch address","BIC","Beneficiary name","MiFINITY destination account","Tag","Account type","Postal code can be 4 digits","Clearing Code","Currency is no longer supported","Games","Slots","Table","Dealers","Up to 1000 EUR + 200 FS","Loyalty Program","Available after 3 deposits","Secret Bonus","+ Secret Bonus","+Secret Bonus","Available on Wednesday","Available on Friday","Starts on Friday","Starts on Wednesday","unlimited","Step 1","Step 2","Step 3","Step 4","Deposit at least","Use code","in the promo field","Receive your bonus","up to","Promotions","All Promotions","Weekly Promos","Special Bonuses","Celebrate with us and collect your gift! We have prepared a personal bonus for you depending on your VIP program level.","Welcome back!","One letter","One number","6 characters min.","Special symbol","It's required to have:","How to get bonus","Locked","Locked by bonus","Your Level","Next Level","Game history","Transaction history","Missions will be available soon","/vip","Show All","Security","Verification","Date From","Date To","Missions","Tournaments","Secret Code","Install a code-generating app such as Google Authenticator or Authy on your phone","Scan the QR code","Enter the received code below","Primary","Upload","Enable","Visit lobby","All Currencies","All Statuses","Payment Systems","No recently played games","Limits","per transaction","Merry Spins Bonus        Up to 2023 Free Spins","New Years Bonus","PROMO CODE","Search games ...","Merry Spins Bonus 2023 FS","Hurry up! Promo ends in","Fiat","Crypto","Find Currency","Add Currency","Please select currency first","Use code PROMO CODE in the promo field","100 Free Spins","Your current password","Please choose","Your favorite casino is under some maintenance. We'll be back in a few minutes!","We'll be back soon","Choose payment method","Select payment method first","Promo code copied to field","Available Bonuses","bonus info","Please read","T&C","for more details","Card Info","Payment Info","just won","by game","Time","Install a code-generating app such as Google Authenticator or Authy on your phone.","Scan the QR code.","Destination account","Service","New notification received!","Access denied","Create an account","Enter first name","Enter last name","Enter date of birth","Enter address","Enter postal code","Enter phone number","Verification code","Received","Time Left","Min","January","February","March","April","May","June","July","August","September","October","November","December","Success","Currency added","Finished","Issuance of FS","25 FS per day","30 FS one-off","35 FS per day","50 FS per day","Today","Prize pool","Prize places","Sec","Prize","PLAYER","Place","CURRENT ROUND","INACTIVE","Go to games","Deposit successful!","All promotions","Pending cash out","Payment Method","Select Deposit Method","Fill info","Send any amount (plus miner fee) to","Completed Tournaments","20th January – 29th January","PREVIOUS ROUND","Spins","FS","d","Start Date","Finish Date","th","st","nd","rd","Rate","back","Your place","in","30 Freespins","70 Freespins","150 Freespins","250 Freespins","50% Bonus + 30 Freespins","50% Bonus + 70 Freespins","50% Bonus + 150 Freespins","30% up to 200 EUR + 120 FS on Valentine’s Day","Cupid’s bonus","30 FS at once","30% up to 200 EUR + 30 Free Spins","30% up to 200 EUR +60 Free Spins","30% up to 200 EUR +90 Free Spins","30% up to 200 EUR +120 Free Spins","30 FS per day","45 FS per day","40 FS per day","Missions coming soon!","You need to be at least 18+ in order to proceed","language","We accept crypto","You can read about us","Email activation link resend","Min bet","First to hit","Reward Prize","Hidden","Claimed","My Claimed","Winner:","Trip to a Switzerland Ski resort*","Clear","Potential Prize","Time Left Until Finish","Deposits","Confirmation","Once cancelled, a bonus cannot be retrieved!","Cancel bonus","Close","Join now","WELCOME PACKAGE","UP TO 1000 EUR +200 FS","VIP Level:","Withdrawal cancellation","Do you want to cancel the withdrawal request?","Yes","No","Sign out","Free Spins","Min.","Max.","Get reward","All jackpots","Player information","YYYY","MM","DD","Load more","Have a promo code?","Bonus already awarded before","Enter promo code","Search for provider","A-Z","Z-A","Bonus not available","Player profile is disabled","Exit","Cookie Policy","More winners","None","Ripple","Copied","Links","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday","Successful bonus request thorough promo code","Reach level","points needed","Win prize","No tournaments available","sadf","Available after deposits:","Available on Monday","Available on Tuesday","Available on Thursday","Available on Saturday","Available on Sunday","No tournaments available now","Unlimited","Available on deposits - less or equal:","Available on deposits - more or equal:","Available from:","Available to:","Available on N/A","Finish in","hours","View tournament","Awards and certificates","Reviews","Your level","Next level","Final level","acquire","Your reward:","win","Reach the level","Points need","Stay","Jackpot","Total prize pool","Major","Minimum bet","Hit range","Player","Winning amount","Time (UTC)","XP required","Status Award","Lvl","Current level reward","Next level reward","Rules","I agree to receive marketing promotions from HighSpin Casino","/loyalty","Enter your promo code here to redeem your special NO DEPOSIT offer, if you have any.","Check Tournament","link all","link sms_off","Confirm","Sport","Casino","Personal","Read More","Type Code to Disable","Points Till Next Level","Lottery tickets","Ticket prices","wait for payment method","Choose","Buy item","Buy for","Earn coins","You have successfully purchase a bonus","Exchange your Coins for Bonus Money, Free Spins, Free Bets, and Bonus Crab credits!","Choose spins amount","I agree to receive marketing promotions from Playfina Casino","points till next level","https://playfina.com","Session time:","Year","Years","Forever","Responsible Gambling","Loss limits","Wager limits","Add new","New loss limit","New wager limit","Add","Delete","Loss","Unconfirmed","Feel the need to block access to your account? You can set a self-exclusion limit for a definite or an indefinite period of time. The restriction takes effect instantly. During the set period you will not be able to log into your account.","Your account can be set with loss limits. This setting limits the amount you can lose per day, week or month.","Your account can be set with wager limits. This setting controls the amount of money you can wager per day, week or month.","New limit sum is bigger than the previous one. Email confirmation will be needed. The change will be applied in 24 hours.","Pending email confirmation for removal.","Pending email confirmation for change.","unauthorized","Earn coins by betting","Get coins for every bet you make","Complete achievements","Earn coins by completing achievements","Complete quests","Get coins for completing quests","Quests Link","Achievements Link","Bets Link","Show all","Recieved","Reward","Please enter two-factor code","Two FA failed. Please try again.","Withdrawal pending","Withdrawal working days","Coins","Gamifications","Shop","Quest Games","Quest Subtitle","I’m at least 18 years old and I accept the","Please enter a valid email address.","Don’t have an account?","Terms and Conditions","label_show_all_quests","Prizes","Number of tickets","MULTIPLIER","Play your favorite slots, earn points and get rewards for achieving each level!","Proof of address","Proof of payment","Sign Up","Fill in your e-mail address and we will send you instructions on how to reset your password via e-mail.","if you need further help.","Please enter a valid password.","It’s recommended to have","8 characters min","Confirm purchase","Providers not found","Starts in","SPIN","No rewards","You've opened lootbox","Takeoff Crate","Mach 1 Crate","Blackbird Crate","Great spin! You’ve won a prize","Winners of previous lottery","Sign up and start playing in less than 60 seconds.","Hot Slots","RTP 24 hour","Cold Slots","info","What are Cold Slots?","What are Hot Slots?","A 'Hot Slot' is one that has been highly active recently, frequently generating payouts that exceed its expected Return to Player (RTP) percentage over a short period. \u003Cbr> \u003Cbr> Return to Player (RTP) is the percentage of total wagers returned to players over time. For example, an RTP of 90% means that, on average, the slot pays out 90 € for every 100 € wagered.","'Cold Slots' refer to machines that appear to be underperforming relative to their expected Return to Player (RTP) percentage over a recent period. \u003Cbr> \u003Cbr> Return to Player (RTP) is the percentage of total wagers a game pays back to players over time. For example, an RTP of 90% means the slot pays out, on average, 90 € for every 100 € wagered.","Need to set status","Error cancelling withdrawal","You have successfully logged in","Login failed. Please try again.","You have successfully logged out","Two-factor authentication is enabled","Two-factor authentication is disabled","Error updating profile info","Sign up failed. Please try again.","Close sign up form","Go back to previous step","Close deposit modal","State","Provider","Copy address","Copy crypto address","Copy tag","Bonuses are paused for your account, but with some real play they'll be back for you soon!","Go back to payment method selection","Please enter a valid promo code.","Clear promo code","Reset password image","Bonus is activated","Error activating bonus","Bonus is canceled","Error while cancelling bonus","Email is not confirmed. Please request confirmation email again.","Email confirmed","You need to resend verification code on your phone","Region","Status not specified","Remove file","Open bonus info","Open cashback rakeback modal","Open wheel page","No image","Step","Reset password failed. Please try again.","You have registered too many accounts.","Congratulations!","You've successfully completed your registration.","As a welcome bonus, enjoy","120% up to","ON YOUR FIRST DEPOSIT","Don't miss your chance — claim your bonus now!","CLAIM","Latest Winners","500 € + 500 FS","Levels","Statuses","Show Previous","Show Next","Account Holder Name","Phone Country Code","Phone Number","Deposit failed. Please try again.","Your deposit is in process",{"isMobile":873,"logoUrl":874,"bonusCoinUrl":875,"smallLogoUrl":876},false,"https://back.highspin.com/backend/upload/images/uploads/668f20db81e4db0350f928d379cb0884.svg","https://back.highspin.com/backend/upload/images/uploads/14f99f20ba6c400b6ea5d4e18ddbb2a6.png","https://back.highspin.com/backend/upload/images/uploads/fb43ee3a214334d3fbb1d91cc6e2f49b.svg",{"page":878,"components":882},{"meta_title":879,"meta_description":880,"meta_keywords":881},"Terms & Conditions | Highspin Casino","Review HighSpin Casino Terms & Conditions covering account rules, bonuses, deposits, withdrawals, and responsible gaming for safe and fair play.","HighSpin Terms and Conditions, casino policies, general casino rules, HighSpin user agreement, casino regulations",{"component-text":883,"faq":885},{"text":884},"\u003Cp>\u003Cstrong>TERMS AND CONDITIONS\u003C/strong>\u003C/p>\r\n\r\n\u003Cp>Last updated:  09.02.2026\u003C/p>\r\n",{"additionalCssClasses":886,"title":887,"questions":888},"",null,[889,893,896,899,902,905,908,911,914,917,920,923,926,929,932],{"question":890,"answer":891,"startExpanded":892},"1. Introduction","\u003Cp id=\"E307\" is=\"qowt-word-para\" qowt-eid=\"E307\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">This website (“website”, “platform”) is operated by COSTA MATRIX GROUP LLC (“Company”, “we”, “our”), legal person number 3-102-934519, duly registered and operating under the laws of Costa Rica, and authorized to conduct, manage, and operate online gambling and betting activities in accordance with the Regulations to Law No. 9050 on Taxes to Casinos and Companies Linking Calls to Electronic Betting, dated 27 July 2015.\u003C/p>\r\n\r\n\u003Cp id=\"E309\" is=\"qowt-word-para\" qowt-eid=\"E309\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">By accessing and utilizing this website, you (“you”, “user”, “player”) acknowledge, accept, and expressly agree to be bound by these Terms and Conditions, and you irrevocably confirm your full consent to all provisions contained herein. You are strongly encouraged to review them carefully before engaging in any activities on our platform. You are advised to download and retain a copy of these Terms and Conditions and to review them periodically, as we may amend or update them from time to time for commercial purposes, to comply with applicable laws or regulations, to follow instructions, guidance, or recommendations from any regulatory authority, or to improve customer service.\u003C/p>\r\n","1",{"question":894,"answer":895,"startExpanded":886},"2. Amendments to the Terms and Conditions","\u003Cp>We reserve the right to update or modify these Terms and Conditions as necessary. Significant changes will be communicated to players when feasible; however, users are advised to check this section regularly to remain informed of any updates.\u003C/p>\r\n",{"question":897,"answer":898,"startExpanded":886},"3. Eligibility to Play","\u003Cp id=\"E317\" is=\"qowt-word-para\" qowt-eid=\"E317\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">3.1 Participation in real-money gaming is restricted in certain jurisdictions. Users residing in the following "Restricted Countries" are prohibited from depositing or participating in real-money gaming: USA, Israel, British Virgin Islands, Antilles, Afghanistan, Barbados, Cambodia, China, Cyprus, Gibraltar, Jordan, Haiti, Mali, Mozambique, Nigeria, Panama, Hong Kong, Iran, Iraq, Myanmar, Lithuania, North Korea, Papua New Guinea, Philippines, Russia, Singapore, South Africa, South Korea, Sudan, Syria, Taiwan, Thailand, Uganda, Ukraine, United Arab Emirates, Yemen.\u003C/p>\r\n\r\n\u003Cp id=\"E319\" is=\"qowt-word-para\" qowt-eid=\"E319\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">3.2 Only individuals who have reached the legal gambling age as defined by their jurisdiction of residence are permitted to participate. Players bear the sole responsibility for ensuring compliance with applicable age restrictions. We may request proof of age at any time and reserve the right to suspend or terminate accounts for non-compliance.\u003C/p>\r\n",{"question":900,"answer":901,"startExpanded":886},"4. Accepted Currencies","\u003Cp>4.1 Gameplay is available in EUR, GBP, USD, and AUD.\u003C/p>\r\n\r\n\u003Cp>4.2 The minimum deposit required is 10 EUR, GBP, USD, or AUD.\u003C/p>\r\n",{"question":903,"answer":904,"startExpanded":886},"5. Fees and Taxes","\u003Cp>5.1 Players are responsible for any applicable taxes or fees associated with their winnings, as dictated by their local laws. Additionally, if no bets have been placed following a deposit, we reserve the right to deduct processing fees upon withdrawal.\u003C/p>\r\n",{"question":906,"answer":907,"startExpanded":886},"6. Game Rules","\u003Cp>6.1 Players are expected to familiarize themselves with the rules of the games available on this platform. It is their responsibility to understand payout structures and gameplay mechanics.\u003C/p>\r\n",{"question":909,"answer":910,"startExpanded":886},"7. Limitation of Liability","\u003Cp id=\"E338\" is=\"qowt-word-para\" qowt-eid=\"E338\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.1 Players acknowledge that gambling carries financial risks, and the Company is not liable for any losses incurred while using the website.\u003C/p>\r\n\r\n\u003Cp id=\"E340\" is=\"qowt-word-para\" qowt-eid=\"E340\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.2 While we implement robust security measures to protect user data, we are not responsible for unauthorized third-party access beyond our control.\u003C/p>\r\n\r\n\u003Cp id=\"E342\" is=\"qowt-word-para\" qowt-eid=\"E342\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">7.3 The Company shall not be held liable for any technical malfunctions, including software or hardware failures, connectivity issues, or other disruptions that may affect gameplay.\u003C/p>\r\n",{"question":912,"answer":913,"startExpanded":886},"8. Player Accounts","\u003Cp id=\"E346\" is=\"qowt-word-para\" qowt-eid=\"E346\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.1 Each user is permitted only one account. The creation of multiple accounts may result in account termination and forfeiture of funds. Players must not share their accounts or grant access to third parties.\u003C/p>\r\n\r\n\u003Cp id=\"E348\" is=\"qowt-word-para\" qowt-eid=\"E348\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.2 The use of VPNs (Virtual Private Networks) is strictly prohibited.\u003C/p>\r\n\r\n\u003Cp id=\"E350\" is=\"qowt-word-para\" qowt-eid=\"E350\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.3 If an IP overlap is detected between multiple accounts, we reserve the right to restrict or terminate access without the possibility of appeal.\u003C/p>\r\n\r\n\u003Cp id=\"E352\" is=\"qowt-word-para\" qowt-eid=\"E352\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.4 Players must provide verification documents upon request, which may include identification, proof of residence, or financial statements.\u003C/p>\r\n\r\n\u003Cp id=\"E354\" is=\"qowt-word-para\" qowt-eid=\"E354\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">8.5 Failure to provide accurate or verifiable documentation may result in account closure and forfeiture of funds.\u003C/p>\r\n\r\n\u003Cp>8.6 If the Casino mistakenly credits Your account with a payment, bonus or bonus funds or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error, or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be voided.\u003C/p>\r\n",{"question":915,"answer":916,"startExpanded":886},"9. Anti-Fraud and KYC Policy","\u003Cp>9.1 The Company enforces strict fraud prevention, anti-money laundering, and counter-terrorist financing measures and reserves the right to verify player identity at any time, including prior to processing withdrawals.\u003C/p>\r\n\r\n\u003Cp>9.2 Any fraudulent activity, including but not limited to chargebacks, multiple account creation, collusion, use of stolen or unauthorized payment methods, or abuse of bonuses, shall result in account suspension or termination and may lead to forfeiture of funds and notification of relevant authorities.\u003C/p>\r\n\r\n\u003Cp>9.3 The Company reserves the right to void bonuses, winnings, or transactions obtained through exploitative gaming practices, advantage play, manipulation of games, or abuse of the platform.\u003C/p>\r\n\r\n\u003Cp>9.4 Any software errors, malfunctions, or glitches must be reported immediately. Failure to do so may result in the voiding of affected bets or winnings and liability for resulting damages.\u003C/p>\r\n\r\n\u003Cp>9.5 The use of “replaceable” cryptocurrency transactions (Opt-in Replace-by-Fee – RBF) is prohibited. Accounts engaging in such transactions may be restricted or closed.\u003C/p>\r\n\r\n\u003Cp>9.6 Deposits must be wagered at least once before a withdrawal request may be submitted. Where deposits are made without gameplay, the Company reserves the right to require wagering of the deposited amount up to 3 times prior to withdrawal, in line with anti-money laundering requirements.\u003C/p>\r\n\r\n\u003Cp>9.7 For verification purposes, the Company may request one or more of the following documents:\u003Cbr />\r\n•    a valid government-issued photo identification document;\u003Cbr />\r\n•    proof of residential address (such as a utility bill or bank statement);\u003Cbr />\r\n•    proof of ownership of the payment method used;\u003Cbr />\r\n•    any additional information reasonably required to complete verification.\u003C/p>\r\n\r\n\u003Cp>9.8 Players shall submit the requested verification documents within 30 days from the date of request, unless a different deadline is specified. Failure to do so may result in account restrictions, suspension, or closure.\u003C/p>\r\n\r\n\u003Cp>9.9 Upon receipt of all requested documentation, the Company shall use commercially reasonable efforts to complete verification as soon as reasonably practicable. Verification may involve internal review and checks with third-party service providers. The Company aims to complete verification within 10 calendar days of receiving all required documents, but complex cases or third-party checks may require additional time. Verification must be successfully completed before withdrawals are processed or account restrictions are lifted.\u003C/p>\r\n\r\n\u003Cp>9.10 The Company reserves the right to withhold withdrawals, restrict account activity, or suspend accounts until verification and compliance checks have been successfully completed.\u003C/p>\r\n",{"question":918,"answer":919,"startExpanded":886},"10. Deposits","\u003Cp>10.1 The payment methods available to a player may vary depending on the player’s country of residence. Subject to such limitations, the Company may offer the following payment methods:\u003Cbr />\r\n• Visa and Mastercard credit and debit cards;\u003Cbr />\r\n• Apple Pay;\u003Cbr />\r\n• Google Pay;\u003Cbr />\r\n• Open Banking (via supported providers);\u003Cbr />\r\n• Cryptocurrencies (where available).\u003Cbr />\r\nThe Company reserves the right to add, remove or restrict payment methods at its sole discretion. Players may contact customer support to confirm the payment options available in their region.\u003C/p>\r\n\r\n\u003Cp>10.2 The minimum deposit amount is 10 EUR, GBP, USD, AUD. Deposits below this amount will not be accepted.\u003C/p>\r\n\r\n\u003Cp>10.3 Deposits must be made using a payment method registered in the player's name. Third-party deposits may be reversed, and funds lost due to such transactions will not be reimbursed.\u003C/p>\r\n",{"question":921,"answer":922,"startExpanded":886},"11. Withdrawal Policy","\u003Cp>11.1 The minimum withdrawal amount is 20 EUR/GBP/USD/AUD.\u003C/p>\r\n\r\n\u003Cp>11.2 Withdrawals are subject to the applicable wagering requirements set out in Clause 9.6. Where deposits have not been sufficiently wagered, the Company may apply transaction fees or other restrictions in accordance with these Terms and Conditions.\u003C/p>\r\n\r\n\u003Cp>11.3 The Company may conduct identity, payment method, and compliance checks at any time in accordance with Section 9 and may suspend, delay, or refuse withdrawals in the event of inconsistencies, suspected fraud, or incomplete verification.\u003C/p>\r\n\r\n\u003Cp>11.4 Standard withdrawal limits are 2,000 GBP/EUR/USD/AUD per day, 5,000 GBP/EUR/USD/AUD per week and 20,000 GBP/EUR/USD/AUD per month. Higher limits may apply at the Company’s discretion, including for high-value depositors.\u003C/p>\r\n\r\n\u003Cp>11.5 Progressive jackpot winnings are paid in full, regardless of standard withdrawal limits.\u003C/p>\r\n\r\n\u003Cp>11.6 Following approval of a withdrawal request, the Company shall process the withdrawal within a reasonable timeframe, generally from Monday 00:00 UTC to Friday 23:59 UTC. The time required for funds to be credited may vary depending on the payment method, payment service provider, bank, or blockchain network. The Company shall not be liable for any delays, failures, or losses arising from circumstances beyond its reasonable control, including, without limitation, delays caused by banks, payment service providers, or blockchain network congestion. \u003C/p>\r\n\r\n\u003Cp>11.7 Only 1 withdrawal request may be pending at any given time.\u003C/p>\r\n",{"question":924,"answer":925,"startExpanded":886},"12. Dormant Accounts","\u003Cp>12.1 Accounts that remain inactive for 90 days will be classified as dormant. The Company reserves the right to close such accounts and retain any remaining balance.\u003C/p>\r\n\r\n\u003Cp>12.2 Dormant accounts may be reactivated upon request by contacting customer support.\u003C/p>\r\n",{"question":927,"answer":928,"startExpanded":886},"13. Responsible Gambling","\u003Cp>13.1 The Company actively monitors player behavior for signs of problem gambling.\u003C/p>\r\n\r\n\u003Cp>13.2 If problematic gambling patterns are identified, we may impose account restrictions or suspensions to promote responsible gaming.\u003C/p>\r\n\r\n\u003Cp>13.3 Indicators of potential gambling-related concerns include excessive playing time, frequent deposits, and repeated requests to increase betting limits.\u003C/p>\r\n",{"question":930,"answer":931,"startExpanded":886},"14. Cancellations and Refunds","\u003Cp id=\"E511\" is=\"qowt-word-para\" qowt-eid=\"E511\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14. Cancellations and Refunds\u003C/p>\r\n\r\n\u003Cp id=\"E514\" is=\"qowt-word-para\" named-flow=\"FLOW-6\" qowt-eid=\"E514\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.1 All transactions, deposits, bets, or purchases made through the website are final and \u003C/p>\r\n\r\n\u003Cp is=\"qowt-word-para\" named-flow=\"FLOW-6\" qowt-eid=\"E514\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">non‑refundable, unless expressly stated otherwise in these Terms and Conditions or required by applicable law. The Company reserves the sole discretion to cancel, reverse, or withhold any transaction, bet, or payout in cases of suspected fraud, abuse, manipulation of the website, violation of these Terms and Conditions, breach of applicable laws or regulations, technical errors, or any other circumstance where the Company reasonably determines that a transaction cannot be honored.\u003C/p>\r\n\r\n\u003Cp id=\"E525\" is=\"qowt-word-para\" qowt-eid=\"E525\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.2 Users may submit requests for cancellations or refunds in accordance with the procedures specified by the Company. The Company reserves the right to reject any request that does not comply with these procedures, appears to be fraudulent, or is submitted after the applicable time frame for consideration. Any adjustments or reversals made by the Company in such cases are final and not subject to dispute, except as required by law.\u003C/p>\r\n\r\n\u003Cp id=\"E529\" is=\"qowt-word-para\" qowt-eid=\"E529\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">14.3 In cases of suspected abuse, breach of Terms and Conditions, or violation of applicable laws, the Company may suspend or terminate accounts and withhold funds as necessary. By using the website, users acknowledge and accept that all transactions are subject to these Terms and Conditions and that the Company’s decisions regarding cancellations, refunds, and reversals are final and binding, except as otherwise required by law.\u003C/p>\r\n",{"question":933,"answer":934,"startExpanded":886},"15. Privacy Policy","\u003Cp id=\"E552\" is=\"qowt-word-para\" qowt-eid=\"E552\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.1 All personal data and information collected from users in connection with account registration, transactions, gameplay, or participation in any activities on the website are processed in accordance with the Company’s \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E558\" is=\"qowt-hyperlink\" qowt-eid=\"E558\" target=\"_blank\">Privacy Policy\u003C/a>, which forms an integral part of these Terms and Conditions. By accessing or using the website, users expressly consent to the collection, storage, use, and disclosure of their information as described in the \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E565\" is=\"qowt-hyperlink\" qowt-eid=\"E565\" target=\"_blank\">Privacy Policy\u003C/a>.\u003C/p>\r\n\r\n\u003Cp id=\"E569\" is=\"qowt-word-para\" qowt-eid=\"E569\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.2 The Company may amend, suspend, or modify its \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E571\" is=\"qowt-hyperlink\" qowt-eid=\"E571\" target=\"_blank\">Privacy Policy\u003C/a> at its sole discretion at any time. Continued use of the website constitutes full acceptance of any such amendments. Users are responsible for periodically reviewing the \u003Ca contenteditable=\"false\" href=\"https://www.highspin.com/en/privacy-policy\" id=\"E577\" is=\"qowt-hyperlink\" qowt-eid=\"E577\" target=\"_blank\">Privacy Policy\u003C/a> to remain informed of any changes.\u003C/p>\r\n\r\n\u003Cp id=\"E582\" is=\"qowt-word-para\" qowt-eid=\"E582\" qowt-entry=\"undefined\" qowt-lvl=\"undefined\">15.3 The Company implements reasonable technical and organizational measures to protect personal data; however, users acknowledge that no system is completely secure, and the Company shall not be held liable for unauthorized access or disclosure beyond its reasonable control.\u003C/p>\r\n",1776559828570]